COMPLAINT

Please be aware: I am very dissapointed in the policy schedule received by myself and my fiancee. We have answered YES on some questions and upon receipt of the policy schedules it is ticked NO. This will impact on the time when a claim will be lodged! The policy will not pay out as it will seem that we have **** regarding information for hospitalisation and specialist treatments. The call centre gentleman explained that it is correct to read like that however any simple person on the street will disagree. I left a message after 09h00 this morning and some other gentleman took a message and said someone will phone me in 5 minutes. THAT WAS YESTERDAY