Client service and transparency means nothing to miway

So another company who does not care for its clients.

I was contacted by miway to take up a life insurance, something that is very important to have in these tough times so that you know your family is financially okay after your passing however with miway I was informed I will have a life cover of 2.5 million with a very attractive premium so me believing that I will be covered for 2.5 million agree to this bare in mind their calls are recorded.

Only to find out that I am only covered for 550 000 and not the 2.5 million that I was told about. So here I am telling my wife that after I pass you and my son will be okay, not realizing that I was not given the correct information just because of a "sale" that needed to be made.

I was so excited about this life insurance and not I'm just glad I didn't die in the process because that would of really *****ed my family over

I cannot fix such mistakes after I have passed away, so I will end up leaving my wife and 6 month old son with the bare minimal to survive just because someone wanted to make a sale...

Honestly I am disappointed, I have been trying to get the recordings from miway for the last week now but my emails are going unseen then when I call them I get told to wait for response from the person investigating .

Listen People I don't know when my day will come that I will leave this world, so this is something that cannot wait ... I can pass today, tomorrow or in 10 years. I need to make sure as the man of the household and bread winner that my family is sorted when I leave but you guys have failed me.