Bad Customer Service

Good day , i am trying now for 2 weeks to get some documents from Miway life.

I don't get any feedback , their is no contact number so everything i do is via email.

Yesterday i went on to their website to apply for a new policy it wasn't 5 minutes and a consultant call me back.

I informed her that i am not in need for a policy but that is the only way that i could get hold of them, she promise me that the documents that is required will be send via e-mail , i am still waiting.

Every month they receive my payment , but when you try to get hold of then , no luck.

Bad Service..

Regards

JJ Atterbury