RJ
Rowena J

1 reviews | Active since May 2024

06 May 2024, 12:26

************** against people with mental health.

I'm a 30 year old HEALTHY woman with no chronic illnesses however I have app**** for a life cover with MiWaylife and they declined my offer due to the fact that I had a anxiety attack at work and had to go to I mental health clinic for 2 weeks . I had an anxiety attack for the first time in my life at work because I was ***aully assaulted at work . I did disclose the reason to them I never had any anxiety attacks nor am I on any medication for any anxiety. They are surely discriminating against people with mental health and that's a shame. Since the attack I have been back at work , never experienced any type of stress even. I don't smoke ,I don't drink nothing,yet I get decline for a life cover just because I had anxiety and was booked of work for 2 weeks.

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Replies (1)
MiWayLife
MiWayLife's reply06 May 2024, 12:46
Official
Good day Rowena

Thank you for taking the time to write to us. We are truly sorry to hear of your experience. 
 
Kindly note that this information is collected through our medical underwriting process which is designed to help the insurer (MiWayLife) to fully understand the risks associated with the applicant’s age, lifestyle and health and to establish whether his or her current health and/or prior health conditions are acceptable in terms of the risk the insurer is willing to take.

We understand that the outcome of your application is not what you hoped for, and we wish to assure you that our decision to decline the quote is not discriminatory, but rather a measure to ensure that the agreement is entered into on favorable terms for both yourself and the insurer. 
 
Please note that this rule is app**** across various medical conditions and not only in relation to depression  illness. 
 
 Kind regards
 MiWayLife team