MB
Marthinus B

1 reviews | Active since Apr 2023

23 May 2023, 23:01

Zero star.

Good day to all.

So today miway called me regarding a claim asking myself to get prices on goods that i am claiming for. As i thought of me helping so to get the claim done faster..

I really think that their staff is *********** of doing their work asking me to get prices and to email them.. all for nothing 😆 🤣 its quite a joke trying to claim something. 1st call i receive they did not even had all the items on the list.

Poor quality of service.

Best is yet ask to speak to a senior and he then claims a quick Google to get prices.. Not helped much. 5pm went past with no calls stil awaiting on a reply or even just a mail regarding what is the next step. They wil not be able to replace what you have.. as the Fridge i had, have a display and touch control. Replacement, no touch controle no display? This is pathetic

How would i be able to recommend this service to anyone in the future?

Need a Zero star rating for customer satisfaction and service.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply23 May 2023, 23:02
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
MB
Marthinus B's update23 May 2023, 23:02
Reviewer Update
Staff is .i n c o m p e t e n t.