BN
Busisiwe N

1 reviews | Active since May 2024

26 Jun 2024, 14:19

Zero customer service…..

MiWay sucks…Everything I was promised they failed to deliver….

1.Lift from the accident to home

2.I had to fight for the courtesy car for days(I had to ubber from my house to my son’s school and to my workplace….the list is endless

3.I was humiliated when the guys from Avis came to fetch the car from my work place….

4.My car took about 4 to 5 months to be fixed..only to returned with a broken foot rest…& the penal beater people were aware of this…

5.I was told that they will give me a call …So that they can arrange to fetch my car for repairs ….the door …rim ….and broken foot rest part…

6.Customers service sucks.I’ve spoke to many people including Lucardo ….Just imagine paying R4600.00 for 4 years and getting excuses when it time to claiming…This is my first claim that has left a bitter taste

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Jun 2024, 14:21
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team