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1 reviews | Active since Aug 2025

26 Aug 2025, 12:40

Yvette Tshivhase promised to log a call back for me regarding a query where MiWay took more money from my account than the agreed upon premium

Yvette Tshivhase promised to log a call back for me regarding a query where MiWay took more money from my account than the agreed upon premium. 24 hours later and nothing. Nobody has called me back. So I’m not satisfied at all. When they want sales they call back so quick but when they take your money they do not call back 👎🏽

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Aug 2025, 12:42
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team