YourWayONLY - Never Ever MiWay

<p>After all having to fill in a ********** online (23.06.16) form to claim for a Vehicle with a Cracked Windscreen, horrid selections of choices during the Online Form, you get a beautifull e-mail telling you will be contacted shortly.</p> <p>That was it, no more contact, logged back in online 5 days (28.06.16) later (Windscreen is still cracked) just to find that nothing has changed, and I cannot see anything but that the claim is still OPEN.</p> <p>Then opened the Chat window to chat to online Help, and got 0 response. 2nd Attempt I got a response, from a nice service agent that actually greeted to let me know they are there. (P.S. Your chat windows should autoscroll to the newest message not require manual scrolling) Informed me that he will follow up and get this done. </p> <p>At 14:30 got a claim number, which was another e-mail stating it is aprooved, Call Glasfit 15:30, they say SORRY your claim hasn't been logged yet. Now going onto Day 6 With a Cracked Windscreen and an Excess of R1000-00.</p> <p>Wow, MiWay you really expect people to join your shoddy service, i know all our other insurances had Glass fixed in 3 Days or Less, even over Weekends.</p> <p>Your Online system is just a farce, making people think this is all going to happen fast, no, no it will not and never would i Recomend your Insurance to anyone.</p> <p> </p>