Yourway

Good day, I should actually start by say BAD DAY

As this is what I am currently experiencing with Miway for the pass 3 months.

Due to a flood in June I filed a claim for water damage due to my car sounding funny and my Central Locking stopped working. They booked for a an assessment and the result of that assessment was based on a R6000 part paint job - something i never claimed for. I filed a complaint with their complaints department after I received no communication further from them when I did not agree with their damage report. At this stage they were very quick to respond, booked my car in for Immediate repairs at another referred pannelbeater. The Thursday prior to booking my car in the Assessor even came to my place of work to come and assess my car, at which stage he assured me that the motor sounds perfect and that it is highly unlikely that the motor got water damage.

Took my car in the following day and the following Monday the same Assessor rings me and explains that the panelbeater found no water damage after they ran some tests and that it was 'just a blown fuse'. At this stage the clam was cancelled by the Assessor and I was told that I can go and collect my car.

Longs story short - I collected my car on Tuesday from the Miway recommended panelbeater and two days later my car would no longer START. We tried Jumping the car - no its not the battery , Now my trusted insurer is recommending in I put in another claim where as they cancelled the first 1 themselves.

I'm so disappointed, and very unhappy with your service Miway