you do things your way, not miway

iam very disappointed in how Miway do thier business i didnt think such a large corporate ****s people to joining thier insurance and trick them when they know they have them.

a few weeks ago i got a call from miway and they offered me an insurance and i honestly didnt mind a qoute since we all trying to save any cent but ensure we approprientely covered. about a week ago i accepted their offer as it was better than what i was paying for my cars. i then get a call yesterday from them again[when the ****s starts] this lady from Miway asked that she just wanted to confirm details of the cover. i told her everything i told the gentleman that call me initially, and the their master plan was initiated i was told they didnt have the correct car and my cover should be changed which resulted to a higher premiuim than what i was paying with my previous insurer.

Miway is so slick it made sure i cancel my insurance because they called me to assist me to cancel my insurance. knowing that iam not cover now they come with a ''Momentum'' strategy and say infomation.

i then spoke to a manager that spoke to a manager who said they have given me enough discount there is nothing they can do. they first manager then said he will speak to the general manager and get back to me today. before we ended the call i asked him if my cover remains the same until this is resolved he agree to my surprice i get an updated schedule with the new highier premium.

Miway just know that in this day and age we pay for customer experience more than anything if this is how you deal with your clients.....iam just not sure.