MG
Matt G

1 reviews | Active since Mar 2023

21 Nov 2023, 11:33

You are violating my rights

I am not a customer but I keep getting calls from you and every time you ask for me by my government name which is the name I only use when signing an official document. When I ask where they got my number and details from they hang up on me. The Protection of Personal Information Act (POPI) means nothing to MiWay. You are harassing me and I am going to report you now.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Nov 2023, 11:38
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
MG
Matt G's update21 Nov 2023, 12:05
Reviewer Update
It's simple, stop violating people's rights and breaking the law. It is my right to know where you got my information from.