MK
Muneeb K

1 reviews | Active since Apr 2017

08 Feb 2018, 17:18

Yolandi Moyse

My experience with Miway was bad until Yolandi Moyse went the extra mile and changed my mind about my experience. Every consultant had bad attitude and wouldn't help and when I was asked to speak to a manager the phone will get cut off.If it wasn't for Yolandi Moyse my claim wouldve still not be resolve. She went extra mile more than once even though she was not working on my claim.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Feb 2018, 08:37
Official

Wow – it sounds as if Yolandi saved the day. Thanks for giving her a chance to step in and show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you.

Accordingly, we’re really sorry to hear of the hassles you have experienced before - we assure you that we take your feedback very seriously.

Best regards,
The MiWay Team