CS
Copley S
1 reviews | Active since Apr 2017
30 Mar 2018, 07:18
Wrongful debit
Dear MiWay
Last week I called to cancel my insurance with you. Not sure why you debited me for March. Please cancel my insurance and refund the money immediately!
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
03 Apr 2018, 08:24We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply03 Apr 2018, 08:24
Official
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
06 Apr 2018, 12:36We’re so sorry for any inconvenience we have cause you and for not returning your call initially – we will be sure to improve our service delivery. Mpho himself has since called to apologise and has regrettably cancelled the policy.
Please feel free let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply06 Apr 2018, 12:36
Official
We’re so sorry for any inconvenience we have cause you and for not returning your call initially – we will be sure to improve our service delivery. Mpho himself has since called to apologise and has regrettably cancelled the policy.
Please feel free let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,