wrong debit date

Item: MiWay Insurance
Rating: 2

<p>I am very dissapointed with miway. We arranged debit order to go off on the 7th of each month. last month they took the premium the 31st and this month as well Phoned broker last month and this month send policy schedule which states 7th of each month but 31st money went off.</p>

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

02 Dec 2016, 11:02

Thanks for bringing this to our attention. One of our agents will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance's reply02 Dec 2016, 11:02

Official

Thanks for bringing this to our attention. One of our agents will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance's replyOfficial

05 Dec 2016, 12:11

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has since been in touch to make sure all further debits run correctly.

We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!

Best regards,
The MiWay Team

Best regards,

MiWay Insurance's reply05 Dec 2016, 12:11

Official

Best regards,

wrong debit date

About

Community

Businesses

Follow Us