1 reviews | Active since Jan 2012
Wrong advice costing me a lot of money
<p>I was involved in a accedent in which I believe I was not at fault. I had no ****age to my vehicle I registered a claim anyway to cover me incase the other partie did not see it the same way. 10 months later I get a letter of demand from lawyers for this accident. I imediatly contacted the Miway callcentre and was advised to forward my claim no to the lawyers and they should cantact Miway which I did. When I heard nothing I contacted the call centre again and this time I was told that I should have sent Miway the letter of demand the same day I recieved it and that now was to late to submit it. I have however spoken to a very nice lady who said she will try and help me and that I should send the letter of demand. At this stage I am not getting any feedback from Miway and it looks like I will now be personally held responsible for an accident in which I was not at fault.</p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
Suzan has since been in touch to discuss your concerns in more detail, and she explained what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
Suzan has since been in touch to discuss your concerns in more detail, and she explained what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
