1 reviews | Active since May 2014
Worst Service with Miway and their serivice provider Pro Line Panel beaters.
<p>I just wish to write a brief experince about my accident claim with Miway and their service provider Pro line Panel beaters ( Renew It - Wynburg) . My car was refered to Pro line to be fixed, miway assisted with a car courtesy for 20 days which was to expire on the 12/06/2017. I received an sms with an estimate date of completion 10/06/2017 from Pro line, on the 08th/06/2017 i followed with Samantha Jacobs at Pro line she said she is to call me back, she never call back instead i received an sms about the extension of the completion date to the 13/06/2017 I extended the courtesy car with Avis at my own expense. I send an sms and called Samantha Jacobs to confirm again the completion again same story to call back. She later called on the following day to tell me that the car is not ready will be ready on the 16/06/2017. I called again on the 15/06/2017 to follow up left 2 messages for Samantha who i was informed twice that she is busy with the client. I called again finaly spoke with Samantha who still cannot confirm that the car was to be ready she was to call me back AGAIN. I asked to speak with someone who is to give me better service and answers after a an argument with her she refered me to Robby who was not available at the time. Robby called me back he said beacuse of the strike the car will probably be available following week by the 21/06 He said it was a big job that had to be done on the car. My question are they only realising that now that it was a big Job,</p> <p>On the 15/06/2017 I called Miway spoke with Precious complained about the problem that i now have at hand as its now costly and an inconvience to me. Precious said the Panel beater should pay for the courtesy car as it now Miway name that has a bad reputation. She said they were to call me back till to date the 19/06/2017 no call from Miway.</p> <p>This make you wonder as they make all the promises out there and the adverts they that they keep to their promises and service their customers once you have a claim with Miway its different bad experience.</p> <p> </p>
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Please accept our sincere apology for the delays on your car repairs Nonkanyiso!
We’ve since been in touch to discuss your concerns, and we’re happy to report that your car has since been repaired and returned to you. Please give us a shout should you need anything else.
Kind regards,
The MiWay Team
Please accept our sincere apology for the delays on your car repairs Nonkanyiso!
We’ve since been in touch to discuss your concerns, and we’re happy to report that your car has since been repaired and returned to you. Please give us a shout should you need anything else.
Kind regards,
The MiWay Team
