PM
Patrick M
1 reviews | Active since Jan 2018
08 Aug 2022, 12:01
Worst Service - MiWay Insurance - Third party claim
I have a case dating back to 2019 where my wife was involved in an accident due to negligence from a third party. We followed all process to try and recover our excess due to us via Third Party Claim following MiWay insurance guidelines. They appointed HJ Badenhorst and Associates Inc to handle the matter. To date no feedback!! No response from HJ Badenhorst and Associates Inc and MiWay Insurance. The service level and lack of communication is bad.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
08 Aug 2022, 12:33It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply08 Aug 2022, 12:33
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team