Worst service from MiWay

Good day

I had a claim with MiWay (C989753) my claim was about the TV and the Home theater. Initially we thought the Amp was the only thing damaged on the home theater and they settled me for the Amp and replaced the TV and we later found out that the subwoofer was also damaged and now they dnt wanna settle me for the whole speakers and only the Subwoofer and what will I do with the speakers that are no longer a Home theater, the lady at Green World Tech told MiWay (Ravita) that B&W doesn’t sell speakers one by one because I also bought a full set of speaker not one by one so I want MiWay to salvage the whole speakers and I’ll go purchase another set of speakers. The problem here is the procurement guy just because these are high earned speakers (B&W) are a bit pricy and I’m a black person that means I can’t afford such, if it was a white person they could settle the whole speakers without any doubt but because of the color of my skin I’m been looked down at and not receiving a fair judgement.

I’m so disappointed with MiWay and Green World Tech for their competency, poor communication with both sides because the lady (Patricia) at Green World told me that they wrote off the speakers and sent the email to Ravita on the on the 31/10/2018 but when I phoned Ravita today 05/11/2018 and she told me these nothing she can do about my situation.

Mr Vava C989 ********** 932731