NJ
Natasha J
1 reviews | Active since Dec 2018
20 Nov 2023, 18:27
Worst service
Good day
Please note that I have not received response from the legal advisor handling my matter.
I have been waiting since the 6th November to get a proper answer. I have been following up daily on email and no feedback. Yes your client hit my car and it was not my fault but I shouldn't be the one to wait so long and his car is fixed. I was even considering going to Miway for my vehicle insurance but seeing this no thank you
Claim number underne
C*** - Update
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
20 Nov 2023, 18:28It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply20 Nov 2023, 18:28
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team