KG
Khutso G

1 reviews | Active since Nov 2022

30 Nov 2022, 11:15

WORST SERVICE EXPERIENCE

I have received the worst service ever at mi way.My car was ****** all 4 wheels since 10 days back even now the claim has not been resolved.Mpumi Nkumbi was assigned to my claim,xe doesn't communicate,no feedback until u call her and xe is always busy.i had to escalate the matter to her Manager Bridget who is not in today and my claim is still stuck and no mode of transport for me.At the stage not sure if this matter will ever be resolved and m not a happy customer at all

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Nov 2022, 12:07
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards, 
The MiWay Team