Worst service experience.

My first claim with Miway.On 28 November my claim was approved.My car was only picked up to be taken to the panel beaters in January until I spoke to the manager then only the car was taken the same day. Miway does not give any feedback until I call them,each time I call I have to explain everything over and over to a new person there is proper working system. The oil light and engine light came on after the accident and was still not sorted.My car was sent on a flat bed and still comes back to me on a flatbed with so many things not sorted. I took it to Bosch here they picked up so many faults that Miway should have picked up before releasing my car. Absolutely disappointed.still no car,yet my premiums are still taken out on time every month without a working car.