Worst service ever recieved

I've been with MiWay for years and thought it was a great company, until I had gone through the most horrified experience in my life. I had gotten ****** of a vehicle from my residence which I was using at that time and my personal contents in Dec 2025. The claim for both my portable items such as my personal cell phone and laptop, and a variety of my household items, clothing, etc was declined under non-cover (As it wasn’t in my house and what about the portable contents cover?) and noncompliance (Reason being all the required information wasn’t provided timeously) of which such information was not readily available to myself. I’ve personally got video footages of the incident and all possible information I could assist with, only to be called a **** and was being forced to withdraw my claim after all that my family and I had to go through. The car that was ****** which was with a competitor who assisted in a totally different approach and one of which is service like in time of need and distress. They went beyond the specified timeframe by a month or more, made sure we was safe, offered counselling and so much more. I’ve been going back and forth with MiWay to continuously be blocked out; Complaints department promised to call me back and hasn’t 4 months later, Disputes department totally ignores my portable contents cover which leaves me to turn to media and then to the ombudsman. Please be ware