AA
Astrelecia A

1 reviews | Active since Sept 2016

09 Jan 2025, 16:31

Worst service ever recieved

I have been with MiWay for 3 years and by far the worst service ever received I cannot express how badly they assist clients that pays so much on a monthly basis the call centre agents hangs up when I contact I get transferd from person to person they take down incorrect information and they have tow truck services that ***** and damages my car and then when I complain about it they are rude over the phone . I have canceld my insurance with MiWay and I hope this review reach enough people before they take a contract with MiWay they are not a good company for car insurance .JT TOWING HAD MADE DAMAGES TO MY GOLF THAT IS LESS THAN A MONTH OLD AND DENIES *****ING FROM MY CAR AND THEN JUNAID STILL HAS THE DECENCY TO LIE AND BE RUDE OVER THE PHONE

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jan 2025, 16:32
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team