EJ
Ebrahim J
1 reviews | Active since Nov 2020
29 Nov 2022, 09:30
Worst service ever MiWay
Worst service ever received , MiWay Call centre worst service ever received, my car was ****** claim was successful but MiWay cannot explain why payment was not made to finance house n yaelf which resulted in my car instalment still being deducted , Keagile is assisting me but is unsuccessful, can somebody please attend to this matter as it’s been long outstanding is affecting my lifestyle , no payment was ever skipped to MiWay and I deserve the same User which was rude MiWay Claims Update: C***. Call ID: ***P*** Ref#: C***
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
29 Nov 2022, 09:31Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply29 Nov 2022, 09:31
Official
Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback. Best regards,
The MiWay Team
The MiWay Team
EJ
Ebrahim J's updateReviewer Update
02 Dec 2022, 12:42I’m still waiting for my feedback or any update from MiWay after speaking to Mapheseka
EJ
Ebrahim J's update02 Dec 2022, 12:42
Reviewer Update
I’m still waiting for my feedback or any update from MiWay after speaking to Mapheseka
MiWay Insurance's replyOfficial
03 Dec 2022, 07:56 We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Dec 2022, 07:56
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team