Worst Service ever by Miway and been a client Since 2009

I've been a client of Miway since 2009, never have I had such service before, I had 2 vehicles insured with them that came to a total of R 866.69, after selling the one vehicle I removed it end of last month May 2019 from my policy. Then on the 1 June they tried taking a total random amount of R630 from my account and I expected it to be R499.05 as it is the new amount?? They also randomly taken money through the month without checking with me if its OK and the bank returned these amounts as I wasn't expecting them..and off course i got penalized R 100 for each failed transaction by my bank as well.. I went on to the live chat and spoke to Nomsa Mokoena (that was disconnected 3 times) to find out why this is happening and i was told its the system generating these amounts and just sorry for the inconvenience caused? I mean really?

Then she said to me and I have the print out to proof it, that they can debit again this month after the whole complaint was about the debits in the first place that was random.... and unauthorized.... and to top it off I now have to take the vehicle remaining on the policy for re inspection and my cover is now limited.... this after it was done initially and the payments bounced due to their incompetence. If you expect a Debit or to be R 499.05 you don't put R630 in just because!!!!! and then they randomly try again on the 18th and again whenever they feel like it.... also she said they tried phoning me yesterday but funny enough there isn't even a missed call or voicemail on my phone???? I feel insulted by insinuating that my vehicles condition is different due to a missed premium that in essence was their fault to start with.