RJ
Rozica J

1 reviews | Active since Sept 2024

17 Oct 2024, 18:00

Worst service ever

Worst service ever. It's been 3 weeks and my claim has not been resolved. I didn't even cause the accident and now I already feel I'm getting the short end of the stick. I feel disappointed with Miway's service, I don't feel my claim has been dealt with fairly so far and it's really frustrating. Bad and slow customer service when it comes to claiming.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Oct 2024, 18:01
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team