EH
Eugene Hoare-Palmer
1 reviews | Active since Jun 2020
23 Jun 2022, 13:12
WORST SERVICE EVER!!!
WORST SERVICE EVER!!! I was in an accident that a lady drove into me and car is written off. It takes the advisor a week to phone me and asked what happened and to tell me what documents I need to send so they can pay me. Now I need to give the rental car back and won't have any transport cause the service is so slow. And then they tell me it will take 10 to 12 working days still before they can process the payment. The accident was already 10 days ago and nothing has been done. Won't insure my next vehicle here at all!
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Replies (2)
MiWay Insurance's replyOfficial
23 Jun 2022, 14:53We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
MiWay Insurance's reply23 Jun 2022, 14:53
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
23 Jun 2022, 14:54It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply23 Jun 2022, 14:54
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team