1 reviews | Active since Feb 2015
Worst service ever
The wors service i have ever had
Miway arranged for a towing company called first road to tow my vihecle to Renewit Edenvale.
They took 4 days to send out an assesor to inpsect my vihevle just to tell me i have to blown tires and a damage wheel. Something i told them over the phone they day it happened took the 4 days.
Then they gave the aproval to Renewit Edenvale to fix my car.
It took Renewit Edenvale a week before they finaly got 2 tires and a wheel.
Something i could have done in my lunch time at tiger wheel and tires.
It took them another week to call me and tell me the twoing company never gave them my car key so they cant move my car into the repair bay to replace a spare wheel.
Between Miway/firstroad/Renewit edenvale they have been looki g for my car keys for 3 days now.
Miway keeps on promising to call me back but they never do. I have to call them every day.
In light of the fact that their supliers lost my keys miway refuses to give me a courtisey car.
Renewit Edenvale tells me their courticy cars has a 1 month waiting period.
And through all of this i have not heard a single word from Fristroad.
Its been 3 weeks now to replace 2 tires and a wheel.
The worst service i have ever had.
Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We need to sincerely apologise for the let down on your claim – this is not on! Teboho has since been in touch to apologise, and to update you on the status of your vehicle repairs. Our Service Provider has assured us of their commitment to get your car ready ASAP!
Please give us a shout should you need anything else in the interim.
Kind regards,
The MiWay Team
We need to sincerely apologise for the let down on your claim – this is not on! Teboho has since been in touch to apologise, and to update you on the status of your vehicle repairs. Our Service Provider has assured us of their commitment to get your car ready ASAP!
Please give us a shout should you need anything else in the interim.
Kind regards,
The MiWay Team
