Worst service ever

<p>One of miway's clients drove into my car due to an ambulance behind her. She admitted to feeling pressurised and said she does have third party claim insurance so I can claim that way from her insurance, miway. After having difficulty in getting response from miway, because they take days and sometimes a week before they rep**** to me. they sent an assessor called Kobus to assess my car's damage. His report said my damage was R29000 and that only the two door prices may vary. After having to wait again a few days, they let me know they have a final report from their department that decided my damage is only R15000 now all of a sudden and that they decided that their client was only 80% negligent and I would have to pay 20% of her damages even though she admitted guilt entirely and I had a video of her confession. that would mean the 20% is deducted giving me only R10 800 to fix my car's damage. I called my own insurance, which sent out an assessor that gave a damage quotation of R26000, almost the same as what miway's first assessor Kobus gave in his first report after miway decided to alter it to R15000. How can I fix my car with the astonishing R10800 they decided to offer me. this is unprofessional, *******, and miway has the worst client service and the legal department especially Marietjie Jacobs and her supervisor Madeleine van der Walt is utterly arrogant and sarcastic and I do not know how they sleep at night being the people they are. May you get what is coming to you.</p>