CN
Charity N

1 reviews | Active since Apr 2023

21 Apr 2023, 19:49

Worst service

insurance booked my car into a penal beater of their choice, worst experience of my life. this penal beater is ***********, unreasonable, worst service ever. and even after numerous email sent to miway to complain no way bother to attend to my concerned its been two month without my car and my car was book in for a month now whiles the approval authorisation letter I got from miway states its will take 10days. I am carless and the insurance I am paying monthly doesn't care.

I am the one communicating to them all the time and even when I ask for one of the managers to call me and asked for all the correspondence and time line they have will the panel beaters non of my request are being attended to.

I wouldn't advice anyone to join miway or take their car to Primier Panelbeaters. they are the worst in the business.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Apr 2023, 19:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team