sL
sam L
1 reviews | Active since Feb 2015
10 Feb 2015, 09:58
Worst Service
I would like to lodge a complain. I am not happy with your staff and<br> your services. On Friday I had a breakdown with my car and I was towed<br> to Alberton Cargo but only to find that they don't fix cars but they<br> referred the towing guy to Bedfordview Cargo. Instead the guy took my<br> car to their storage and since then its still park there,I have spoken<br> to Nkele and Candice from from company and many of your staff nobody<br> help me they keep on promising that theY will phone me and they never<br> did until today Candice just phone me but with not solution. I need my<br> car to be fix as soon as possible.<br> I was giving a ref no
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MiWay Insurance's replyOfficial
05 Mar 2015, 14:23Hello century2042,
Thanks for your note and the time given to clarify a few things.
We're sorry that you had hassles with your car and that you feel we've let you down. We towed your car to a place of safety after the breakdown and unfortunately the repairer could not repair the car without our authorisation. We also confirm that you do not have cover with mechanical breakdown with us.
Please don't hesitate to give us a call should you need any further assistance!
Kind regards,
The MiWay Team
Thanks for your note and the time given to clarify a few things.
We're sorry that you had hassles with your car and that you feel we've let you down. We towed your car to a place of safety after the breakdown and unfortunately the repairer could not repair the car without our authorisation. We also confirm that you do not have cover with mechanical breakdown with us.
Please don't hesitate to give us a call should you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply05 Mar 2015, 14:23
Official
Hello century2042,
Thanks for your note and the time given to clarify a few things.
We're sorry that you had hassles with your car and that you feel we've let you down. We towed your car to a place of safety after the breakdown and unfortunately the repairer could not repair the car without our authorisation. We also confirm that you do not have cover with mechanical breakdown with us.
Please don't hesitate to give us a call should you need any further assistance!
Kind regards,
The MiWay Team
Thanks for your note and the time given to clarify a few things.
We're sorry that you had hassles with your car and that you feel we've let you down. We towed your car to a place of safety after the breakdown and unfortunately the repairer could not repair the car without our authorisation. We also confirm that you do not have cover with mechanical breakdown with us.
Please don't hesitate to give us a call should you need any further assistance!
Kind regards,
The MiWay Team