1 reviews | Active since Aug 2017

07 Aug 2017, 09:44

Worst Service

<p>On Sunday morning we i called Miway for roadside assistance. I was only assisted after 2 hours and also some of the consulants were actually very rude. I eventually asked them for the providers contact number one of the consulatants actually refused and put down the on me. Told them that it was cold and the place was not really safe.</p> <p>I called the provider then after 10 minutes i was assisted. This is the worst service ive ever recieved and actually regret insuring my vehicles with Miway.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Aug 2017, 10:02
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 Aug 2017, 09:07
Official

Please accept our sincere apology for any hassles you have experienced, following the lapse in service you received from one of our preferred service providers.

Thanks you for giving Tebogo a chance to assist and please be assured of our commitment to always deliver awesome service.

Please also let us know if you need help with anything else!

Kind regards,
The MiWay Team