WORST "SENIOR MANAGER"! The worst customer experience.

I am unbelievably upset with Miway- I have been a customer with them for 5-6 years , Lo and Be hold the surprised I received when I was debited with increased premium from R917 to R1253.37 that I was NOT informed off nor was aware off .- When I made the effort to contact them to ask them about it , the consultant was rude and blatantly told me that I can go ahead and lodge a compliant on hello peter - What kind of ****amainy service is that? She informed me that is the senior manager however her service is terrifying. I kept informing her that I do not want to argue yet she kept going on. I spent a whole 30min on the call, going back and forth. Please note that I recently moved to Midrand, my new premium is R1 563.01, I tried to explain to her that it is to high and I have been a loyal client and ALWAYS update my details on time yet I am told that "I DO NOT WANT TO COMPROMISE". Miway seems to be running a circus, the first time I called- the agent literally hang up the phone on me, at 11:05. Please can you cancel my contract, the "senior" also made it VERY clear to me that she does not need my business. Please listen to the call, I would like to know if this is the way to speak to customer ! I made the phone call using ***. I will not recommend MIWAY after this experience and I would like to go onto every social media platform (Twitter, Facebook, Radio etc) to protect other drivers from such a HORRIFIC customer service experience. This is disturbing and disgusting.