1 reviews | Active since Mar 2013
Worst movable insurer ever
<p>I bought an Ipad last year and insure it throught my insurance Miway. I insured it as a movable. Last week I found out that my Ipad is lost out of the Cabbyhole of my car. I submit a claim and after numerous calls with my claim agent she advised me that she appointed an assessor because she can only approve R5000 and less. I said 100% and the assessor made a arrangement with me for this morning (2 hour meeting). He ask me all this questions and then come back to me and say the is a problem with my claim as there was no force entry into my car. This he mentioned after 2 hours. This could have been cleared up with me from the beginning. He not saying in so many words but will let me know in 2 weeks time (notice 2 weeks for a movable item) but from his words the claim would be rejected. I sent him a mail as my car couldve been jammed. You dont need force entry to get into a vehicle these days. If he wants I can open form him a car now without even breaking anything. His manager phones me and gives me the same story if it is his manager I wont know he presented him as Romano's manager. This is the worst as I wouldnt have insured the device and would have insured through vodacom or MTN if I knew this was the case. I would never recomment Miway and will take this up to René Otto if I have to.</p>
Dear Rochester,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Kind regards,
The MiWay Team
Dear Rochester,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Kind regards,
The MiWay Team
Dear Rochester,
Thanks for your comment and for the opportunity given to respond!
Chris has since discussed your concerns with you in more detail, and we assure you of our commitment to get the claim finalised ASAP. Please let us know if there’s anything else you need in the interim!
Best regards,
The MiWay Team
Dear Rochester,
Thanks for your comment and for the opportunity given to respond!
Chris has since discussed your concerns with you in more detail, and we assure you of our commitment to get the claim finalised ASAP. Please let us know if there’s anything else you need in the interim!
Best regards,
The MiWay Team
