Worst, most impersonal experience

<p>After lodging a claim, I received the worst and most impersonal treatment I have ever had with an insurance. The lack in customer obsession is shocking and the lack in understanding personal circumstances such as actually beìng injured and admitted to hospital after an accident confirms that it is all a money making scheme and definitely not about the customer..... a real shame for such a large company when each customer is just a drop in the ocean, nothing as what MiWay claims to be. Still at a loss of R6000 and comprehensive insurance then means nothing. Probably because the business is again ONLY money driven and does NOT care for their customer. Shameless is an understatement.</p>