1 reviews | Active since Oct 2016

22 Feb 2017, 15:06

Worst insurer ever

<p>Lets start at this... A tree fell on my car in the comex where we stay. security and police was the scene and AR was given. this was now 1 week 5days ago. We did the claim the following morning and advised by Miway that the car needs to go to Dent doctor assesment. this was done . Miway received the quote of I think R26k or close to that.. now they saying they only paying out R13k odd.... With this aftet market parts will be used to replace my bumper and fender... Why use adter market parts when I have genuine parts on my car. this is totally unecceptable. we have fighting for almost two weeks not getting answer. each time they promise to find out and phone back. but they never do... You guys are always first and best with promises, but when it comes to service you can just aswell change your name to ANC insurence. no service at all!</p>

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Replies (4)
MiWay Insurance
MiWay Insurance's reply22 Feb 2017, 15:28
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Feb 2017, 16:32
Official

We have tried getting hold of you but we were unfortunately unable to reach you. Please give us a call as soon as you have a minute!


Kind regards,
The MiWay Team

's update14 Mar 2017, 10:23
Reviewer Update

After a Huge fight, this has been sorted and my Car is in for repairs. We will be leaving Miway insurance after this Disgusting service.

MiWay Insurance
MiWay Insurance's reply22 Mar 2017, 14:44
Official

Thanks for the update!

We’re sorry to hear that you feel let down, we’ve tried reaching you to discuss your concerns in more detail, but unfortunately was unable to reach you. Please give us a shout as soon as you have minute!


Best regards,
The MiWay Team