1 reviews | Active since Jun 2016

10 Apr 2019, 11:17

Worst Insurance for a Returning Customer

I posted this on Miway's facebook page last week. Was told I was going to be contacted. I was never contacted. But I'm not surprised.

I've been a client for 5 years. My vehicle in October, which was paid up financially, was written off due to a truck cutting across my lane to exit an off ramp.

At the time, I paid R763 per month for full comprehensive cover on a 2012 Ford Figo. Excess at about 5k. Vehicle purchased brand new for 118k with finance.

Now, I'm looking for a quote for insurance on a new car, Honda Ballade 2014, used. Buying it for R140k, but insuring it at book value.

Who better to give me the best possible quote than Miway, right? The insurance company that I was loyal to for over 5 years. Nothing else has changed aside from a new car and I wouldn't even come close to guess your quote.

I've gotten quotes from a number of other insurance companies - Dial Direct has offered R1182,60pm with an excess of R4600.

Miway, you're absolutely nuts with your quote and I really hope it is simply a bug in your quoting system. I phoned your call center and the lady there said the quote is what it is.

Wow. Just. Wow.

0
Replies (2)
's update10 Apr 2019, 11:20
Reviewer Update
Oh yes, here is what you quoted: R3380pm with an excess of R5000. Stick it up your greedy ****. https://ibb.co/X43CTmN
MiWay Insurance
MiWay Insurance's reply10 Apr 2019, 11:31
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly! Best regards,
The MiWay Team