Worst insurance company

I reported that my car got hit by a hailstorm in the first week of October, I have exhausted all options to try and get my car fixed, but till this day nothing has been done. Disappointed but not surprised, that every month they still debit my account. I have been paying my premiums for 6 years every month and they can’t even fix my windscreen. When it’s time for them for beg over the phone to come give them good ratings on hello Peter, as if they’re customer service is all that. Bored