WORST INSURANCE COMPANY

I am extremely frustrated with the lack of communication and service I have received. I am constantly calling for feedback regarding my car, yet the managers are never available and promises of call-backs are never fulfilled. I was assured that I would receive feedback and the necessary documents for my claim, but nothing has been sent to me.

My car has been with Durban South since 19 July 2025, and during this time they even damaged the electric windows. I have been left without a vehicle and despite requesting MIWAY to arrange a courtesy car, I have received no assistance, updates, or return calls.