DP
Du P

1 reviews | Active since Jul 2025

11 Jul 2025, 21:16

Worst insurance company 🙈

⛔Worst insurance company. STAY AWAY Having endless problems. Submitted a third party claim last month. Still no settlement. I called miway to get an update on my claim today Zandile from the legal department is absolutely rude. She doesn't know how to deal with customers. I asked to speak to the legal advisor recoveries Malebana Mohale , I was told he was in a meeting and will call me before close of business. He hasn't called me. He always has stories. This is absolutely poor service. My car is damaged, I cannot use the vehicle. Whenever I call , it's either the claim is still being processed or they wanting more documents. I called on Tuesday , the lady did mention everything will be finalized on Thursday before close of business.Nothing has happen. I Dealt with other insurance companies and never experienced such pathetic service. Think twice before choosing this company. I have contacted ombudsman for further assistance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2025, 21:31
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team