Worst experience wiht Miway

I since lodged a claim on the 4th of may, I was told that my claim will be finalized by last Friday <br> to date I haven't received anything, iv spoke to Chris the manager who I tried calling the whole day today<br> and left v/m still nothing. I have been without a phone for three weeks <br> all they keep saying is that they wating on my service provider so if \my"service provider take three more weeks it means my claim will be finalised three more weeks later"