TN
Tatum N

1 reviews | Active since Oct 2020

17 Oct 2020, 04:54

Worst experience turned good by Jeaninne Fourie

After receiving the worst service from Molebogeng Ledwaba the claims advisor assigned to my claim, not arranging anything or providing any feedback let alone reply to any of my emails! I was so sure I am changing my insurance company then.....a lovely lady Jeaninne Fourie was assigned to my claim that made sure I was kept up to date and made an effort by following up with my repairs. Thanks for restoring my faith in Miway again.You should value employees like Jeaninne!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Oct 2020, 08:39
Official
We appreciate your feedback and we're so sorry to hear of the hassles you experienced. Thanks for giving Jeanine the opportunity to turn things around - we're so proud of her for providing such world-class service and that she has made such a lasting impression on you.  Best regards,
The MiWay Team