WORST EXPERIENCE ON MY FIRST CLAIM AFTER 2 YEARS

After my claim was approved, the service supplier appointed to fix my car turned out to be very ***********. I am surprised as to how Miway's assessing department do not do supplier checks for their panel beaters. I have had such a terrible experience with the panel beaters were they had my vehicle for 30 days and only for me to collect it and have the car break down just the very next morning. For them to even come tow the vehicle was a struggle, then they told me that it was the drive shaft fill that was making the noise and causing the oil to leak. I asked why this wasn't picked up initially or at the very least during the Quality check - got a vague answer. I followed up with them the next day to ask when i will get my car back then i'm told they checked again and discovered an even bigger problem - that the gear box is cracked. UNBELIEVABLE!!!! How do you miss such a crucial thing during the initial assessment or a quality check? These people were putting my life at risk by returning the car to me considering the amount of time they had with my car. Now i'm expected by Miway to get car hire at my own cost when i pay for that option in my premium. I am very DISAPPOINTED!!!