LD
Leon D

1 reviews | Active since Oct 2020

26 Jan 2021, 16:04

Worst experience ever from Miway insurance

Dear all, I have been with Miway for many years , I would like management to call me back , as I would like to cancel my policy, as the company has adjusted my premium, their service is lousy, as there is no feedback. I have been waiting for three working days for a response, please get you manager /director to call me, as whilst my premium is going up monthly , no one is responding. This is the worst service that I have ever experienced, in my entire life. Kind regards, Leon Danker Please call me on cell is : ***, pronto.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Jan 2021, 16:57
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.  Best regards,
 The MiWay Team
 
LD
Leon D's update26 Jan 2021, 18:06
Reviewer Update
Dear all,

Thanks to Nokuthala, for coming back to me at Mi-way and offering me a better premium, I have decided to stay with Mi-way , the service is astounding, Thanks once again, Mi-way rocks.

Kind regards,

Leon