JP
Jane P

1 reviews | Active since May 2022

14 Apr 2023, 13:52

Worst experience after more than 2 years with them.

I should actually rate them nothing,after having been with miway for more than 2 years,I missed a premium in March due to tough financial circumstances and unfortunately having an accident in that same month I was treated like a dog,like I was never even a loyal client to them.miway decided to reject my claim.No negotiations,no discussions,nothing.They refused to fix my car,sent me an invoice of R5000 that I must pay to the tow services and car rental which they gave me a car after my accident and took after their assessment. A guy by the name of Khumo was doing the assessment,i must say this guy is full of **** ey,cares nothing about customers.They showed me that in my time of need I didn't matter,despite all the premiums I had paid all those years,honestly iam hurt but then again life goes on but I will never ever recommend these guys to anyone,if your considering insurance go elsewhere.Iam definitely taking my business elsewhere.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Apr 2023, 13:53
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team