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Tshupetso M
1 reviews | Active since Jun 2022
30 Jun 2022, 18:10
Worst experience
I'm very disappointed with the experience I got from miway after 6 years of being loyal customer, they failing to help me fix my car. On 26 June 2022 I submitted a claim for accident that happened where my car was stone from community protest, my window and door have dent till now no help. I'm so frustrated I thought you better but now from experience I got disappointed.
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Tshupetso M's updateReviewer Update
30 Jun 2022, 19:48I'm very disappointed with miway I sent my claim on 26 June 2022 for my car window till now no help from them I have been loyal customer for more than 6 years without claiming. Now when it's their turn to help me they treat me like.....I eve went to police station to write a case a my car was stone during protest.But I'm told I have to wait 14days for them to process my claim..... A window that is broken its and emergency I can't drive my car now...im so disappointed now I had to fix my window myself
TM
Tshupetso M's update30 Jun 2022, 19:48
Reviewer Update
I'm very disappointed with miway I sent my claim on 26 June 2022 for my car window till now no help from them I have been loyal customer for more than 6 years without claiming. Now when it's their turn to help me they treat me like.....I eve went to police station to write a case a my car was stone during protest.But I'm told I have to wait 14days for them to process my claim..... A window that is broken its and emergency I can't drive my car now...im so disappointed now I had to fix my window myself
MiWay Insurance's replyOfficial
01 Jul 2022, 08:40We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Jul 2022, 08:40
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team