WORST EVER

I am a customer of Mi Way

I have never had a problem with them as in ever, always understanding always there to assist and help they very good

I am in a situation due to this lockdown that I need to do an EFT payment for my insurance to stay covered I cannot do a debit order due to my bank being over drawn and the money I am getting to pay the insurance will just be taken by my bank

I call Mi Way and the consultant tells me they do not do manual payments, I have to give them banking details for the person giving me the money

what stupidness is this... firstly I must now go and inconvenience this person to get their banking details and then let Mi Way run a debit on their account and then cancel this debit order, this is ridiculous and a waste of time

You really need to broaden your payment methods especially during this difficult time people find themselves in, another point I was told i cannot suspend my insurance during this time reasons completely understood, but I really think you need to also consider if people was put on NO WORK NO PAY where is the money supposed to come from in the first place to pay, then you are so easy just to want to cancel policies and please dont talk about the UIF TERS, because that money is so little ( not being ungrateful) it dont even cover the basics.... and I was one of those people who's application was rejected for the APRIL claims and I am still waiting.

If that is the case, I will go and look for some other insurance company