WORST CUSTOMER SERVICE EVER!

I have been trying to cancel my policy with MiWay and the are refusing to cancel it. I have sent 6 emails and they have all just been ignored.

I told them that I had moved out of the country 8 months ago but kept my insurance. I sent them my new numbers and asked them if they could rather email. I also went as far as updated my own information on the app as they did not update it.

Now I have sent them numerous emails trying to cancel and they keep trying to call me my SA after I told them that it is no longer in use. I offered my WhatsApp number to call, my new number for the country I am now living in and I asked them to please just respond in an email because they are never going to get hold of me by phone because they do not even bother to read my emails from what it seems.

Then to top it off they renewed my policy, increased my fees and then told me they will continue to deduct until they can discuss it with me???? Seriously??? I have given them so many different options on how to contact me and now they would rather me call them and pay ridiculous amounts in an international call when they can not even be bothered to respond to my emails. And not to mention that they never deduct on the correct date that I asked them to so I have also had continuous problems with my debit order ever since I changed my banking details nearly a year ago.

This has been by far the WORST insurance I have ever used! MiWay have made enough money off of me and I will not pay another cent more.