MK
Matodzi K
1 reviews | Active since Dec 2019
25 Nov 2024, 14:34
Worst Client Service
I called Miway to review my cover. I was told that I have already been given a discount. I explained that the premium is still high. I was told that its my choice to look for another insurer. The agent didn't even try to consult Senior in the company for help. I was the worst client service I ever received from Miway. I have been with Miway for the past 10 years but the client service I received today was worst of them all.
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MiWay Insurance's replyOfficial
25 Nov 2024, 14:35We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Nov 2024, 14:35
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team