Worst claim servers , doesn't pay out not even for towing

Mi way is the worst type of insurance ever. Borderline useless , the insurance has got the worst type of service ever!!! Should anything happen to your car know you on your own with MIway insurance! just know and be aware you on your own especially if you own a new car they, my mother was in a car accident not only did they take 2months to access the car in Bloemfontein by an assesser who actually out right asked my mother how she affords a new t cross and its way to expensive for them to pay out! as if being a hard working black women is crime in SA . because the car is expensive today we sit without a car yet we had insurance that we were paying for months. after 2month assessment they denied payment for the the claim saying the car was expensive to make matters worse now she has to pay to have her car towed back to kimberley a R4000 yet they claim you get free tow should anything we have been paying the insurance every month without complaining and now that the car was in an accident they not covering the payment not even the towing fee that they themselves tows the car to Bloemfontein for assessment, highly disappointed in MI way and everything about the insurance! Absolutely no cover just an insurance company that takes your money yet does not really assist with anything if anything the add to your debt !!! BE CAREFUL